Our Privacy Policy: Protecting Your Personal Data on clickandflirt

Your privacy is paramount to us. This Privacy Policy explains how clickandflirt ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you use our dating platform and services. By accessing clickandflirt.org, you consent to the data practices described herein.

Last Updated: March 2025

1. Introduction & General Provisions

clickandflirt is committed to protecting the privacy of our users. This policy applies to all information collected through our website, mobile application, and any related services (collectively, the "Service"). It outlines our practices concerning your personal data and your rights in relation to it.

We process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA). This policy is designed to be transparent and accessible.

2. What Data We Collect

We collect information that you provide directly, data generated through your use of the Service, and information from third-party sources (where applicable).

Information You Provide:

Account Data: Name, email address, date of birth, gender, sexual preference, and a password during registration.
Profile Data: Photos, biography, interests, lifestyle information, and any other details you choose to add to your public or private profile.
Communication Data: Messages, chat logs, flirts, and any other content you send to other users through our platform.
Payment Data: If you purchase premium features, our payment processors collect billing information such as card details. We do not store full payment card numbers on our servers.
Support Data: Information you provide when contacting our customer support team.

Automatically Collected Information:

Technical Data: IP address, browser type and version, device type, operating system, and unique device identifiers.
Usage Data: Pages visited, features used, time spent on the Service, clickstream data, search queries, and the referring URL.
Location Data: Approximate geographic location derived from your IP address or, with your explicit consent, precise GPS coordinates from your mobile device to enable location-based matching.
Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies. See our dedicated Cookies section for details.

3. How We Use Your Data

We use your personal data for specific, legitimate purposes to provide and improve our Service.

To Provide and Operate the Service: Create and manage your account, facilitate matches and connections, display your profile to other users, and enable communication.
To Personalize Your Experience: Suggest potential matches based on your preferences, location, and activity.
To Process Transactions: Manage your subscriptions and process payments for premium features.
To Communicate With You: Send service-related announcements (e.g., account verification, password resets), respond to your support inquiries, and, with your consent, send promotional emails about new features.
To Ensure Safety and Security: Monitor for fraudulent activity, enforce our Terms of Service, investigate and prevent unauthorized access or abuse of the platform.
To Improve Our Service: Analyze usage trends and performance data to develop new features and enhance user experience.
To Comply with Legal Obligations: Fulfill our legal and regulatory requirements.

Legal Basis for Processing (EEA Users): Our processing is primarily based on the necessity to perform our contract with you (providing the Service). For marketing, we rely on your consent. Processing for security and improvement is based on our legitimate interests, which we balance against your privacy rights.

5. Data Protection & Security

We implement robust technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Encryption: We use industry-standard encryption (TLS/SSL) to protect data in transit. Sensitive data at rest is also encrypted.
Access Controls: Strict internal access controls limit employee access to your personal data on a need-to-know basis.
Security Practices: Regular security assessments, vulnerability scanning, and adherence to secure coding practices.
Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request account deletion at any time.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Request limitation of how we use your data.
Right to Data Portability: Receive your data in a structured, commonly used format to transfer to another service.
Right to Object: Object to our processing of your data based on our legitimate interests.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time, affecting future processing.
Right to Lodge a Complaint: You have the right to complain to a data protection authority about our collection and use of your personal data.

To exercise any of these rights, please contact us using the details in the "Contact Information" section. We will respond to your request within one month, as required by law.

7. Cookies & Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information to improve functionality and user experience.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function (e.g., login session, security).
Preference Cookies: Remember your settings and preferences (e.g., language, location).
Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics). This data is aggregated and anonymous.
Advertising Cookies: Used to deliver relevant advertisements on our platform and third-party sites, and to measure the effectiveness of ad campaigns.

Managing Cookies:

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some portions of our Service. You can also manage your cookie preferences via our cookie consent banner when you first visit the site.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also provide additional notification via email or a prominent notice on our Service for significant changes.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the terms.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]

Mailing Address:
Data Protection Officer
clickandflirt
[Insert Business Address, e.g., 123 Connection Street, Suite 101, San Francisco, CA 94107, USA]

We are committed to working with you to resolve any complaints. If you are an EEA resident and believe we have not addressed your concern, you have the right to contact your local data protection supervisory authority.